No response to emails? Check
No refund? Check
Shockingly bad "work"? Check
All out of patience? Check
Fine - playin' hardball then; your (poor) choice!
For when your blog deserves the very crappiest in "design" work!!!! For you too can have your very own Atari Castle of your dreams!!!! No longer do you need to vomit be envious of mine! But be sure to hurry; as the wait time is AT LEAST three weeks.......because you know, she's in such high demand.
(sarcasm off)
PayPal Claim filed!!!!!!!
Update: Well, after waiting for a response and getting none, I filed a claim with PayPal and posted this post. "Amazingly" I got a rapid response - AND a refund. Funny how following through works when being nice doesn't. As far as reputations are concerned, they are earned. For better or for worse, your choice, but they are earned. I'm not the bad guy in this situation. I just REFUSE to lay down and "take it" when someone is trying to pull a fast one. And the monkeys are kinda growing on me....
31 comments:
Good for you Jeannie! You don't have to take that!
I am just finishing the post below just getting boiling mad on your behalf when this post pops up! GOOD FOR YOU!!!
I would be completely appalled too! Way to go, Jeannie!! You rock that dissatisfaction!!!
She picked the wrong New-York-born, Army-wife to mess with!
Go get 'em!
Oh!I do love your monkeys! and again...I am so sorry that happened to you!
Jeannie, I replied to your e-mail as soon as I got it yesterday. (Yes, I work at 6:50 in the morning, as soon as my husband leaves for work.) Since you apparently didn't get my message - no response at all from you to say that you were willing to continue working with me or that you did, indeed, want a refund - and are bad-mouthing me and tarnishing my hard-earned, great reputation I'm posting it here for you to see.
"----- Original Message -----
From: Berries and Cream Blog Design
To: Jeanne Kupsh
Sent: Thursday, April 16, 2009 6:50 AM
Subject: Re: My order
Jeanne,
I didn't say I couldn't do what you are asking. I said that I need clarification on several points; I said that I am not an artist and may need you to provide images for me to work with; I said that once I had a clear picture of what you wanted I would proceed. I'm not giving up on your project. I just need to understand what you really want.
Revka"
Where is the three column layout Jeanie? I don't know what to day...the monkeys are cute but like I said before, the former blog design and layout was a lot more elegant.
I hope this issue gets solved soon. Real sorry how things turned out for your blog.
I told you she would post a comment on your blog!
I'm psychic...see?? LOL
Oh and I am not the only one who can't see your third column. It is actually there it is just at the BOTTOM of the page for me.
ouch.
me no likey monkeys, either.
put your pretty face back up there, dude.
as for berries and cream?
N.A.S.T.Y.
i can do better with my limited knowledge of scrapblogging and html codes. for shiz.
Monkeys!
What an experience! That's why I'm so intimidated and reluctant to pay anyone to do a blog design for me. I just stick to doing my own amateurish designing, that way, I can't be pissed off with anyone byt myself! lol What bad business! And seriously, as you said, if you take people's hard-earned money to provide a service, you should be able to deliver the promised product. Can you really call yourself a blog designer, if you can't do more than simple artwork?
Hope it all works out!
Shoots..my earlier post I meant to write "say".
After scrolling down to the bottom of your blog, I found your third column of your layout..what is up with that? That is sooo beyond screwed up...
As for Berries & Cream..WTF? And you call yourself a professional? This is not even happening to me yet I am really ticked off for you Jeanie.
The post from Berries and Cream pissed me off. Why would she send you such nonsense to start with?
Oh, and I kinda like the monkeys myself :)
Oh wow! good luck :(
What a mess. I'm sorry this happened, Jeannie.
Ewwww. So can we send hate mail instead of good mail?
Berries and Screams doesn't seem to really know what she's doing! maybe she's a beginner? I remember the Intellivision console having better graphics! that's just not acceptable and should have refunded your mula the first time you asked!!!
I actually liked your pink original with your mug in the header.
Ugh I'm so sorry this happened. I was the one who TOLD you about your winning.
Poo...
Sorry Miss Jeannie!!!
Good for you! I'm going through a similar situation (not with my blog design. My blog designer was amazing!) and haven't decided how to handle it yet. I'm going to give them another week and follow your example! Thanks for the inspiration. And I kinda like the monkeys....
Jeannie I am so glad this was rectified!
Have you gone bananas Jeannie??
Oh no! The monkeys have taken over the castle.
Glad you got your money back!
Hmmm. Personally, I would have filed a complaint with the BBB. It IS a business after all. Even if the BBB doesnt have to do anything at this point to rectify the situation, it'll still be on record as a complain in case someone else thinks to look them up. ;) Yeah, Im a bitch like that.
Oh my gosh Jeannie!! I just read this whole thing. What an ordeal. Then she has nerve to comment! Good for you for standing up for yourself.
I just get the free stuff. Unless Publishers Clearinghouse gives me my money and then I will go to April.
Don't mess with the Queenie!!
Sheesh. After reading through everything this whole rant was unnecessary. I'd be "un-anonymous" but Lord know what you'd post about ME! Blog designers put lots of effort into blog designs, just like anyone does with anything they sell, and to have this girl's work completely slaughtered like that is just flat out bitchy. She tried, she had a guarantee that she followed through on, and after probably a LOT of your edits it must have been clear you weren't going to be happy with it. I looked at her designs and many of them were high quality and professional.
And I don't know where you got these "monkeys" but I would have decided on the castle hands down. I hope that was a joke. A horrible, horrible joke.
Hey Miss Anonymous! You are so NOT anonymous!!!
You are also wrong and apparently completely ignorant about the details of this situation. If you would check the dates of these posts, you would see that the "designer" had ample time to do the right thing and didn't. That is when she got "outed".
People should be warned about businesses that treat their customers like crap! Please go away and don't bother to come back. You aren't welcome and you are very much in the minority!!! (AND I have your ISP address dipshit!)
You know, she should have refunded the money in the first place. It's not like you were trying to get your money back and then use her design. I'm glad that it worked out. :)
Go Jeannie! Go Jeannie!
Who is she to tell you your rant was unnecessary? It's YOUR blog, you can rant if you want to!
I've already mentioned I think the monkeys are cute, but if you decide to change to something different, I know it will be just as awesome and will reflect you and your personality.
if you wanted a blog for your 4 year old princess obsessed child - sure!!! sheesh - what a major disappointment
I like the monkeys way better than the castle and good job filing a paypal claim and getting a refund!
Glad you got it resolved!!
Wow that Anon comment was so transparent, I'm surprised she didn't just use the name Scotch tape!
Bahaha!
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